Crucial Conversations@UF

 

Tools for Talking When Stakes Are High

Whenever you’re not getting the results you’re looking for, it’s likely a crucial conversation is keeping you stuck. Whether it’s a problem with under performance, a strained relationship, workplace dynamics, --whatever the issue—if you can’t talk honestly with nearly anybody about almost anything, you can expect poor results.

What Is Crucial Conversations Training?

Crucial Conversations teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of the institution. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

What Is a Crucial Conversation?

A crucial conversation is a discussion between two or more people where stakes are high, opinions vary and emotions run strong. These conversations—when handled poorly or ignored—lead to strained relationships and dismal results.

What Does Crucial Conversations Teach?

Crucial Conversations teaches participants how to:

  • Speak persuasively, not abrasively
  • Foster teamwork and better decision making
  • Build acceptance rather than resistance
  • Resolve individual and group disagreements

Who Needs Crucial Conversations Training?

Does your unit or department suffer from taboo topics, deference, disagreement, analysis paralysis, information hoarding, office politics or alienation? Is your unit or department battling declining productivity, poor outcomes, or other fundamental issues? Then you, your department or unit, need Crucial Conversations Training.

 

Back to top button